SPS NETWORK VISIBILITY OPERATIONS SERVICES

BASIC HEALTH CHECK:

SPS will review your network visibility solutions support documentation (run book) and diagrams. This will enable a validation of your network packet broker and/or bypass switches solution with respect to your network environment and security infrastructure.

This service includes assistance with license file and software/firmware updates.  In addition, we will review the configuration of NTP, Syslog, SNMP, and authentication services.

CONFIGURATION REVIEW & TESTING:

With this second-tier service, SPS will help you optimize your existing configuration. We will:

• Validate physical cabling against diagrams and documentation
• Update aggregation, filtering, and load balancing configurations, adding any new networks and/or protocols requiring security inspection, and removing such criteria that no longer exist in your environment 
• Review your configuration with respect to your TLS/SSL decryption services

Next, SPS will help you design and generate test traffic to validate the following:

• your security inspection and monitoring capability
• network connectivity
• application performance

We will manage and direct maintenance change windows for configuration updates and testing.

As the final step in this service, SPS will document post-testing recommendations, including: a basic end-user configuration guide; outlining best-practices for your security; and network operations teams.

COMPREHENSIVE DOCUMENTATION AND TRAINING:

As a top-level service, SPS will re-document and re-diagram your network visibility infrastructure, consolidating and summarizing where possible to eliminate redundancies. This documentation includes failure scenarios and remedies, demonstrates the value of bypass switches and inline high availability (HA) configurations, as well as an overview of any network packet broker (NPB) advanced features.

Advanced end-user training sessions are offered for an additional charge.

Supported Platforms:

• Keysight
• Gigamon