Careers

Join an amazing team that is passionate about changing the way people connect

Our Values

Honesty

To be truthful in all our endeavors; to be honest and forthright with one another and with our customers and vendors.

Integrity

To say what we mean. To deliver what we promise, and to stand for what is right.

Respect

To treat one another with dignity and fairness, appreciating the diversity of our workforce and the uniqueness of each employee.

Trust

To build confidence through teamwork and open, candid communication.

Responsibility

To take responsibility for our actions and to speak up – without fear of retribution- to report concerns in the workplace including violations of law, regulations, and company policies, and to seek clarification and guidance whenever there is doubt.

Citizenship

To obey all of the laws in the countries with which we do business and to do our part to make the communities in which we live and work better.

Diversity & Inclusion

Diversity, equality, and inclusiveness are not just words that we use to describe the SPS culture it is how we live it. We foster that ability to grow through individual planning that allows employees to create their own unique career path.

Benefits

At SPS we provide a highly competitive Total Rewards Package for all of our employees around the world. Our country specific Total Rewards package aligns to our core values and provides a solid foundation for work life integration in a challenging and inclusive environment.

Health Care & Life Insurance
SPS offers a range of carefully selected health insurance plans for your health & well-being. Choose the health care option that fits your needs! AD&D & Life insurance plans offer additional health & financial security for you and your loved ones
Financial Future
Secure your financial future by retirement planning. SPS offers a comprehensive 401k retirement plan with free financial advice anytime to help you pick and manage the right funds for you.
Paid Time off & Holidays
Our combined pool of sick and vacation time (paid time off) is to give you time off not only when you are sick but also to unwind and spend quality time with family and friends. In addition to the above SPS provides annual holidays for your rest and relaxation.
Parental Leave and Family Bonding
SPS offers a global Parental Pay policy as we believe there is nothing more important for parents than bonding with a new child
Looking after your Vision and Smile
From preventative and basic care to complicated procedures, select from our vision and dental plans for the coverage that suits you best.
Flexibility in Work
We understand that not all people work best in a traditional office environment. We offer our employees the flexibility to work virtually if that helps them be more productive. Talk to your Manager on what best suits your particular situation!

Career Opportunities

Our company focus is to be able to move to the next level as IT professionals.  Our team is focusing on the next innovation using the latest technologies in AI, Cybersecurity, and Cloud. Teamwork is a key factor in our culture and this is achieved by individual planning and support. Come on our journey and take your career to the next level.

In the event that you do not see your area of expertise highlighted, please feel free to create an account in our talent portal and we will reach out to you in the event we have a requirement

Job Title: IBM Security QRadar Solution Architect & Deployment Specialist
Education: B. Sc.
Location: PK
Job Description:
SPS is looking for a senior IBM Security QRadar Solution Architect and Deployment Specialist with three plus years of project implementation experience. This should include but not limited to the following functions.
 
Phase 1 – Planning and architecture
 
Planning services include:
• Creating project plan 
• Creating and documenting the QRadar system architecture document
 
Phase 2 – Installation
 
Prerequisite for phase 2 is finished Phase 1.
 
Data Center (DC) 
• Installation of: 
o One pair of IBM QRadar SIEM Console Software on the physical appliance in High Availability
o One pair of IBM QRadar SIEM Event/Flow Processor Software on the physical appliance in High Availability
o One pair of IBM QRadar SIEM Data Node Software on the physical appliance in High Availability
o One pair of IBM QRadar Data Node Software on the physical appliance in High Availability
o One IBM QRadar App Node physical appliance
 
• Initial Configuration of QRadar appliances
• Updating appliances and applying necessary patches
• Updating DSMs
• Creating up to 2 QRadar User Roles
 
Disaster Recovery Site (DR)
• Installation of: 
o IBM QRadar SIEM Event/Flow Processor Software on the Physical infrastructure in High Availability
• Initial Configuration of QRadar appliances
• Updating appliances and applying necessary patches
• Updating DSMs 
• Integrating SIEM Event/Flow Processor with QRadar Console as Managed Hosts
 
Site A
• Installation of: 
o IBM QRadar SIEM Event/Flow Processor Software on the Physical infrastructure in High Availability
o One pair of IBM QRadar SIEM Data Node Software on the physical appliance in High Availability
• Initial Configuration
• Updating appliances and applying necessary patches
• Updating DSMs
• Integrating SIEM Event/Flow Processor with QRadar Console as Managed Hosts
 
Other Remote Sites (max 10, depending on the number of events per remote location and number of log sources – as will be documented in system architecture document)
• Installation of:
o IBM QRadar SIEM Event Collector Software on the virtual infrastructure (QRadar- supported virtual machines provided by Customer)
• Initial Configuration
• Updating appliances and applying necessary patches
• Updating DSMs
• Integrating SIEM Event Collector with QRadar Console as Managed Hosts
 
zSecure on z/OS environment
Prerequisite for collecting events from System Z is installed and correctly configured IBM zSecure (described in IBM QRadar DSM configuration guide) and zSecure Alert. The services will include:
 
• SMP/E installation of zSecure product on one z/OS sysplex
• Configuration of zSecure products on two z/OS sysplexes (DC and Site A)
• Integrating zSecure with Qradar
 
 
Phase 3 – Configuration
 
The prerequisite for Phase 3 is completed Phase 2 for at least central site.
 
QRadar SIEM Configuration (at DC)
Assisting Customer administrative resources with configuring the collection of events from up to 23 log source type (supported by IBM out-of-the box) into QRadar SIEM. Each Log source type  has a corresponding DSM (Device Support Module) as per IBM QRadar DSM Configuration Guide (for example “Palo Alto PA Series” is log source type, “Linux OS” is log source type) . This activity will be done with the intention of providing knowledge transfer to the administration resources so they may add more log sources as required.
• Integrating the Appliance with new log and flow sources
o Adding up to 23 log source types to QRadar (supported by IBM DSMs out-of-the box) 
o Adding the network hierarchy
o Verifying the assets added
• Develop Up to 3 custom parsers or universal DSMs (uDSMs) for log sources not supported by IBM out of the box
• Configure the collection of logs from up to 20 Log sources on each location (Datacenter, DR and Site A) which is 60 Log sources in total using the QRadar configuration guidelines, as documented in the latest version of the Configuring DSMs Guide
• Testing the Data and Reports of the Log and Flow Sources
• Configuring Backup of the QRadar appliance (Customer to provide SAN / NAS for Backup data)
• Configuring Auto Updates
• Setting Up QRadar Vulnerability Manager. The activities will include:
o Ensuring the Vulnerability Database is updated
o Various Scan Profiles are created
o Scans executed with Vulnerability report
• Deployment of QRadar Apps from QRadar app exchange portal like (up to 5 apps) from the following list:
o XForce Threat Intelligence
o IBM QRadar Pulse
o DNS Analyser
o User Behavior Analytics
o Deployment Intelligence App
• Deployment and configuration of QRadar Content extension from QRadar app exchange portal for
o zSecure content extension for Mainframe Security (Pre-requisites that need to be complied for zSecure will be shared with Customer)
 
Phase 4 - Customization and performance tuning
 
The prerequisite for Phase 4 is completed Phase 3 at least for central site.
 
Performing initial tuning, focused on enabling out-of-the-box content, including related rules and reports, as well as reducing white-noise and false-positives. 
Leading the Customer team through basic tuning and reporting. The Customer team will participate in deciding which standard alerting and reporting elements to enable. 
In addition, Advanced Tuning includes the testing of up to 10 rules, saved searches (up to 10), accumulated time series graphs (up to 10), and up to 10 reports.
 
The tuning activities include:
- Rule’s creation (up to 10) on QRadar Console for correlation and analytics
- Activating out-of-the-box rules, saved searches and accumulated time series graphs
- Scheduling out-of-the-box reports, and modifying those reports to meet Customer requirements
- Customizing dashboards (up to 10), including zSecure dashboards
- Connecting QRadar with offline storage via NFS, or iSCSI
- Creation and tuning of up to ten (10) custom rules including zSecure rules
- Creation up to ten (10) custom reports including zSecure reports
Knowledge and Skills:

1. Strong interpersonal and communications skills to understand project priorities, set client expectations and exceed expectations. 

2. IBM Security QRadar design and deployment experience for HA environments

 
Qualification:
Proficiency in IBM QRadar SIEM Deployment  
IBM Certified SOC Analyst - IBM QRadar SIEM V7.3.2  
Technical Sales Foundations for IBM Security Intelligence and Analytics Professional V1  
IBM Certified Associate Analyst - IBM QRadar SIEM V7.3.2  
IBM Certified Associate Administrator - IBM QRadar SIEM V7.3.2  
IBM Certified Deployment Professional - IBM QRadar SIEM V7.3.2  
Technical Sales Foundations for IBM QRadar for Cloud (QRoC) V1
 
  
SPS is an Equal Opportunity Employer and a Drug Free Workplace.

Job Title: IBM Guardium Solution Architect & Deployment Specialist
Education:
Location: PK
Job Description:

SPS is looking for a senior IBM Security Guardium Solution Architect and Deployment Specialist with three plus years of project implementation experience. This should include but not limited to the following functions.

PLAN:

Develop detailed implementation plan including:

  • Solution architecture
  • Identifying database servers in scope
  • Identifying and reviewing customer responsibilities and activities
  • Data centres, locations and network considerations   
  • Identifying necessary hardware/software prerequisites

INSTALL & CONFIGURE:

Install GIM and S-TAP agents on:

  • Db2 LUW database servers
  • Oracle database servers
  • MS SQL database servers

Install and configure S-TAP agents on z/OS environment including:

  • SMP/E installation on one z/OS parallel sysplex
  • Configuration on 1 Db2 data sharing with 1 member (Site A)
  • Configuration on 1 Db2 data sharing with 4 members (Site B)

 

Initial installation of the Guardium appliance, which includes:

  • Installing the software on physical/virtual appliance
  • Initial configuration
  • Checking the connection with STAP
  • Configuring inspection engine so Guardium can receive wanted data
  • Setting up the initial policy so gathered data will be stored on Guardium
  • Assist customer with the network configure of the Guardium appliance(s)
  • Review and verify the appliance is accessible on the network
  • Review and complete basic configuration of the appliance(s)

Analysing the collected data - DBA/DPO/CISO should be available for assistance with interpretation the gathered data

Setting up the initial, but viable policy that will mark the known traffic that we can safely ignore in reports, along with sensitive data that should be closely monitored

Creating up to 5 built-in reports

Identifying privileged users if applicable, commands, applications, servers IPs, source programs, sensitive objects if applicable

CUSTOMIZE:

  • Finishing the configuration of Guardium appliance:
  • Patching the appliance
  • Setting up backup, archive, purge process
  • Setting up SMTP/SNMP for alerting and notifying
  • Creating additional users for employees that will work with Guardium, also configuring their rights and interfaces
  • Setting up Senisitive Data Discovery using “Out-of-the-Box” tests, plus up to 3 additional rules, at least one of which would address searching for SSN records (Arabic characters are NOT supported in Sensitive Data Discovery)
  • Fine-tuning the policy
    • Adding additional rules after further analysing the collected data (DBA/DPO/CISO should be available for consulting)
    • Fine-tuning would be done for up to 25 most important/critical databases
  • Setting up rules for real-time alerting on MAIL
    • Precise alerting for fine-tuned important/critical databases, more basic for rest (multiple failed logins, many SQL errors, STAP not sending data…)
  • Adding additional rules after further analyzing the collected data (DBA/DPO/CISO should be available for consulting)
    • Up to 10 rules would be in Guardium Policy
    • Examples are Multiple Failed Login attempts (example 5 failed logins in 15 minutes), SQL Error audit and alert (SIEM), rules ignoring sessions by Technical Users, FullSQL audit of Privileged Users sessions, FullSQL audit of activities on Sensitive Tables, alerts (SIEM; MAIL) on Privileged Users doing direct commands on Sensitive Tables (might only include certain commands, example SELECT, INSERT, UPDATE…), alerts (SIEM/MAIL) on certain activities by Privileged Users (example ALTER USER, ALTER TABLE, GRANT/REVOKE, CRETE USER…)
  • Finishing the policy/reporting

Vulnerability assessment on databases in scope with “Out of the Box” queries, no customization

Knowledge and Skills:

1. Strong interpersonal and communications skills to understand project priorities, set client expectations, and exceed expectations. 

2. IBM Security Guardium design and deployment experience

 
Qualification:
IBM Certified Administrator - Security Guardium V10.0  
Technical Sales Foundations for IBM Security Data Protection Professional V1  
IBM Certified Associate Administrator - Security Guardium Data Protection V10.1.2  

 

  
SPS is an Equal Opportunity Employer and a Drug Free Workplace.

Job Title: IT Support Manager
Education:
Location: PK
Job Description:

Supervises information technology (IT) support staff; oversees computer system and software maintenance and repair; assists with computer equipment purchasing and installation; and maintains networks and connectivity for users.

  • Coordinates training and orientation for new technology users and helps them become familiar with equipment and networks
  • Ensures all users benefit from effective technology and efficient Internet access, and continually assesses needs and requirements
  • Organises support, troubleshooting, and repair for IT equipment and networks
  • Monitors online security for users and networks and takes appropriate steps to address security breaches if necessary
  • Establishes relationships with technology and component vendors
  • Oversees IT support department staff, including education, training, and call centre specialists.
  • Advises human resources colleagues on staffing needs and participates in the hiring and training process
  • Manages departmental budget and tracks spending on equipment and staff
  • Develops and maintains emergency plans to address equipment, power, or security failure to ensure preservation of technology and data
  • Has a thorough understanding of available technology and researches to learn about innovative solutions and new releases
  • Attends and presents at trade shows and technology showcases to remains up-to-date regarding new developments
  • Offers specialised expertise in IT demands for a particular industry, such as education, finance, or manufacturing
Knowledge and Skills:

5+ years of IT Helpdesk and Operations Management experience

  
SPS is an Equal Opportunity Employer and a Drug Free Workplace.

Job Title: HR Assistant
Education: Bachelors in HR
Location: PK
Job Description:

SPS - PK is looking for an ambitious and articulate HR Assistant with exceptional communications and social media skills to help and assist in day-to-day HR and operations and to recruit and retain the best and brightest talent for our innovation teams. The responsibilities of this individual will include but not limited to the following functions.

  • Lead the recruitment and retention initiative across SPS
  • Maintain digital and electronic records of employees.
  • Serve as point of contact with benefit vendors and administrators.
  • Oversee the completion of compensation and benefit documentation.
  • Drive the personal success of all employees by assisting in the creation and tracking of Personal Leadership Plans.
  • Coordinate training sessions and seminars.
  • Perform orientations and update records of new staff.
  • Complete exit and clearance interviews.
  • Keep up-to-date with the latest HR trends and best practices.
  • keep BMS updated by visiting the HR tab daily.
  • Keep HR / Accounting and IT orientations updated in collaboration with department leads
Knowledge and Skills:
  • Bachelors degree in human resources or related (essential).
  • 1+ years of experience in HR.
  • Exposure to labor law and employment equity regulations.
  • Effective HR administration and people management skills.
  • Exposure to payroll practices.
  • Full understanding of HR functions and best practices.
  • Excellent written and verbal communication skills. (essential)
  • Works well under pressure and meets tight deadlines.
  • Highly computer literate with capability in email, MS Office, MS Excel, and related business and communication tools.
  • Fantastic organizational and time management skills.
  • Strong decision-making and problem-solving skills.
  • Meticulous attention to detail.
  • Ability to accurately follow instructions.
  
SPS is an Equal Opportunity Employer and a Drug Free Workplace.