SPS Islamabad is looking for a passionate candidate for the position of IT Support Engineer. The selected candidate will be overall responsible for IT Support Management for US and PK network and should be flexible to work during PK or US Hours

This will be a client-facing position where a minimum of 2 years of hands-on experience will be required. Preference will be given to the candidate who is already working in the same position in a multinational organization.

The ideal candidate should be able to provide support on the following tools and technologies

• Linux (Redhat) and Windows administration
• Active Directory
• MS Intune
• Office 365 Administration
• Windows Domain Controller management  
• Network Administration
• Firewalls
• VPN
• Cisco Access Points
• Load balancing
• Routing and Switch strong concepts
• Hypervisors (vmware ESXi and Workstation)
• SAGE accounting software administration
• NAS (iSCSI and NFS)
• Network infrastructure monitoring tools
• IT inventory management
• MySQL and MSSQL database administration
• Backup and Recovery policy administration

• Looks for opportunities to grow a business, whether through partnerships or new initiatives and works to take advantage of those opportunities
• Analyses sales and other reports that give insight into how a company can make adjustments to improve performance.
• Resolves issues with contracts and commercial operations
• Communicates with parties in a contract so that all understand the terms, particularly a contract's financial aspects
• Assesses risks and makes recommendations based on a thorough analysis of all factors involved in a business situation.
• Preparing and delivering sales reports to management and report on team member performance and mission-related objectives.
• Set daily, weekly, or monthly sales goals. They motivate employees to reach individual sales goals and encourage the staff to work better, rather than harder.  Understand the importance of praising and rewarding team members who do a stellar job and implement bonus and prize programs or “Employee of the month” achievements.
• Monitors and observes the brand and makes forecasts, identifying new trends ahead of the curve, hence, offering the business a competitive advantage and keeping it ahead of its competition in the market
• Monitor local and international regulations
• Bid on new projects and negotiate contract terms
• Developing and implementing commercial strategies according to company goals and objectives aiming to accelerate growth
• Conducting market research and analysis to create detailed business plans on commercial opportunities (expansion, business development, etc.)
• Understanding the requirements of existing customers to ensure their needs are being met.
• Develop an annual account sales plan in partnership with the President, consistent with the goals and objectives of the Company, to be reviewed and updated quarterly.
• Develop and implement business plans and sales strategies for targeted accounts to achieve growth goals.
• Identify the needs of the customers and tailor specific solutions that create value to the customer and profitability to the company.
• Develop accounts by reviewing customer’s buying history and focusing on cross-selling and upselling activities that will generate profitable sales revenue.
• Develop relationships with key decision-makers at the customer utilizing the company inside sales strategy and application of our sales methodology.
• Communicate new products and the Company's capabilities with special emphasis on quality of service that creates value to the customer.
• Utilizes the applicable tools to generate quotes for opportunities and tracks opportunities through the BMS and utilizes these platforms to analyze won/loss metrics.
• Create a robust opportunity pipeline, focus on increasing the win rate percentage, maximizing the average deal size, and increase the velocity within the pipeline (shorten sales cycle).
• Negotiate pricing, terms, and delivery within Company guidelines in order to maximize sales volume, margins, and customer profitability.
• Complete and maintain all required reports, paperwork, quotes, drawings, records, and documentation.
• Respond to customer requests for information, quotes, pricing, delivery, returns, billings,
• Act as a technical resource to customers regarding the Company's product lines and service capabilities

• Ability to Prioritise, Strong Organizational Skills, Strong Coaching Skills, Strong Oral Communication Skills.
• Negotiating Talent, Superb with Deadlines, Decisive, Advanced Problem-Solving Capabilities, Professional, Thorough, Detail-Oriented, Ability to Process the Big-Picture Items.
• Commercial awareness partnered with a strategic mindset
• Ability to define problems, collect data, establish facts and draw valid conclusions.
• Ability to interpret an extensive variety of technical and business information and deal with several abstract and concrete variables.
• Be able to work with the contractors, managers, engineers, and other people at each of your customers to help sell more.

SPS Islamabad is looking for a passionate candidate for the position of Cloud/Network Administrator. The selected candidate will be responsible for IT and Cloud Service Management for US and PK network and also lead the cloud-based projects with customers. 

This will be a senior position where minimum 5 years of hands-on experience is required. Preference will be given to a candidate who is already working in the same domain in a national or multinational organization.

• Linux (redhat) and Windows administration
• Windows Domain Controller 2016 management  
• IIS server integration with Domain Controller
• Network Administration
• Firewalls
• VPN
• Mikrotik
• NVR
• DMZ
• Cisco Access Points
• Load balancing
• Routing and Switch strong concepts
• Hypervisors (vmware ESXi and Workstation)
• Office365 email cloud and hybrid setup administration (On-Prem Domain syncing with office365 cloud)
• Symantec antivirus administration
• SAGE accounting software administration
• NAS (iSCSI and NFS)
• Network infrastructure monitoring tools
• IT inventory management
• Neo4j, MySQL and MSSQL database administration
• Backup and Recovery policy administration
• Cloud infrastructure concepts
• Domain hosting and cPanel administration

• Support all internal and external HR-related inquiries or requests.
• Maintain digital and electronic records of employees.
• Serve as point of contact with benefit vendors and administrators.
• Assist with the recruitment process by identifying candidates, performing reference checks, and issuing employment contracts.
• Oversee the completion of compensation and benefit documentation.
• Assist with performance management procedures.
• Schedule meetings, interviews, HR events and maintain agendas.
• Coordinate training sessions and seminars.
• Perform orientations and update records of new staff.
• Complete exit and clearance interviews.
• Keep up-to-date with the latest HR trends and best practices.
• keep BMS updated by visiting HR tab daily.
• Keep HR / Accounting and IT orientations updated in collaboration with department leads.
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• Bachelors degree in human resources or related (essential).
• 1+ years of experience in HR.
• Exposure to labor law and employment equity regulations.
• Effective HR administration and people management skills.
• Exposure to payroll practices.
• Full understanding of HR functions and best practices.
• Excellent written and verbal communication skills. (essential)
• Works well under pressure and meets tight deadlines.
• Highly computer literate with capability in email, MS Office, MS Excel, and related business and communication tools.
• Fantastic organizational and time management skills.
• Strong decision-making and problem-solving skills.
• Meticulous attention to detail.
• Ability to accurately follow instructions.

• Source candidates using a variety of search methods to build a robust candidate pipeline
• Screen candidates by reviewing resumes and job applications, and performing phone screenings
• Take ownership of candidate experience by designing and managing to Develop job postings, job descriptions, and position requirements
• Perform reference checks as need
• Facilitate the offer process by extending the offer and negotiating employment terms
• Manage onboarding and new hire process
• Stay abreast of recruiting trends and best practices
• Manage the overall interview, selection, and closing process
• Ensure all screening, hiring, and selection is done in accordance with employment laws and regulations

• Bachelor's Degree in Human Resources, Business Administration, or related field
• 3 years of recruiting experience preferred
• Ability to communicate effectively, both orally and in writing
• Demonstrated ability to establish effective and cooperative working relationships built on trust
• Excellent organizational and time management skills
• Ability to manage a wide range of relationships with a variety of stakeholders
• Proficient in Microsoft Office
• Working knowledge of interview techniques and applicant screening methods
• Deep understanding of employment laws and regulations
• Familiar with a wide variety of sourcing avenues