Careers

Join an amazing team that is passionate about changing the way people connect

Career Opportunities

SPS is looking for world class talent to help us continue pushing the envelope of digital transformations.

Job Title:
Application Support Engineer
Education:

B. Sc.

Location:

PK

Job Description:
    • Providing software application support under the supervision of the Senior Engineer.
    • Performing analyses on software application functionality and suggesting improvements.
    • Ensuring effective front-end and back-end functionality of applications.
    • Consulting with the software development team, internal users, and clients to improve application performance.
    • Managing code migration across environments to ensure continued and synchronized functionality.
    • Establishing the root causes of application errors, and escalating serious concerns to the Senior Engineer.
    • Keeping a record of configuration changes and scheduling application updates.
    • Documenting processes and monitoring application performance metrics.
    • Providing front-end support to clients and colleagues in other departments.
Job Qualification:
    • A bachelor's degree in software engineering, computer science, information technology, information systems, computer engineering, or similar.
    • Demonstrable experience as an application support engineer in a related field.
    • Advanced knowledge of front-end and back-end programming languages, such as C++, Javascript, Python, and Ruby.
    • Ability to manage code migration, document configuration changes, and monitor performance.
    • Exceptional ability to provide front-end support to internal departments and web-based clients.
    • Advanced proficiency in determining the causes of application errors and repairing them.
    • Knowledge of Advanced Encryption Standards (AES).
    • Ability to keep up with innovation in application design.
    • Exceptional communication skills.
Job Title:
Business Process Reengineering
Education:

Location:

Worldwide

Job Description:
    Streamline business processes and develop, implement and support process improvements to eliminate redundancy, increase productivity and reduce cost.
Job Title:
Technology Project Management Services
Education:

Location:

Worldwide

Job Description:
    Successful IT technology project management services to ensure that IT project goals and objectives are met and that products are delivered on time, on budget and within scope, as well as, meet the business objectives originally intended.
Job Title:
Senior Systems Engineer
Education:

Relevant Bachelor’s Degree from an accredited college or university, or a satisfactory combination of education, training and experience.

Location:

Worldwide

Job Description:
    A Senior Systems Engineer must be able to provide Tier Three user or senior engineering support in enterprise infrastructure, such as server implementation and maintenance (leveraging tools such as PowerShell, SCOM, SCCM, Satellite, monitoring, logging),server, storage, and backup hardware and technologies, Microsoft Active Directory and ADFS,hypervisor administration (VMware, Hyper-V), Windows or Linux servers’ expertise and/or server and storage security (such as patching and vulnerability mitigation). Demonstrates excellent written and oral communications skills.
Job Qualification:
    At least five years of demonstrated experience in systems engineer supervision or high-level systems engineering support.
Job Title:
Web Graphic Designer
Education:

Relevant Bachelor’s Degree from an accredited college or university, or a satisfactory combination of education, training and experience.

Location:

Worldwide

Job Description:

    Produces innovative visual solutions to communications challenges in print, websites, and marketing materials. Is primarily responsible designing web graphics, web page layouts and coding those designs and layout into HTML web pages.

Job Qualification:

    At least five years of relevant experience.

Job Title:
Project Manager
Education:

Relevant Bachelor’s Degree from an accredited college or university. Project management certification is preferred.

Location:

Worldwide

Job Description:

    A Project Manager will be assigned the management of a specific project.Performs day-to-day management of the project, identifies issues and risks, and recommends mitigation strategies. Responsible for ensuring that work performed is within scope, consistent with requirements, and delivered on time and within budget. Identifies critical paths, tasks, dates, testing, and acceptance criteria.Monitors issues and provides regular status reporting. Demonstrates excellent writing and oral communications skills. Must have at least three years of in-depth experience in the subject matter relating to the project.

Job Qualification:
    Knowledge and experience executing large scale implementations for products within a higher education setting; knowledge and experience executing comprehensive upgrades for products within a follow the project management methodologies that are consistent with the Project Management Institutes (PMI) Project Management Body of Knowledge (PMBOK) Guide. higher education setting.knowledge and experience in business process analysis and structuring; responsible for ensuring that work performed is within scope, consistent with requirements, and delivered on time and within budget,at least six years of demonstrated experience in supervision or oversight of IT-related programs and projects.
Job Title:
Systems Engineer
Education:

Relevant Associate’s Degree from an accredited college or university, or a satisfactory combination of education, training and experience.

Location:

Worldwide

Job Description:
    A Senior Systems Engineer must be able to provide Tier Two user or engineering support in enterprise infrastructure, such as server implementation and maintenance (leveraging tools such as SCOM, SCCM, Satellite, monitoring, logging); server, storage, and backup hardware and technologies; Microsoft Active Directory; hypervisor administration (VMware, Hyper-V); Windows or Linux server’s expertise; and/or server and storage security (such as patching and vulnerability mitigation). Demonstrates good written and oral communications skills.
Job Qualification:
    At least three years of demonstrated experience in network engineering support.
Job Title:
Office 365 Administrator
Education:

Relevant Bachelor’s Degree from an accredited college or university, or a satisfactory combination of education, training and experience.

Location:

Worldwide

Job Description:
    An Office 365 Administrator must be able to provide Tier Three user or administrative support for Office 365, including Email, Calendar, OneDrive, desktop program (Word, Excel, etc.), OneNote, Groups, and other modules available through Office 365. Must be able to manage various integrations into Office 365, such as Exchange, Azure AD, ADFS, and AD Connect, recommend and manage appropriate security settings, and be adept at utilizing PowerShell. Provides input into the design and development of Office 365 solutions and add-ons.
Job Qualification:
    At least three years of experience in planning, implementing and maintaining an Office 365
    environment.
Job Title:
Cloud Engineer
Education:

Relevant Bachelor’s Degree from an accredited college or university, or a satisfactory combination of education, training and experience.

Location:

Worldwide

Job Description:
    A Cloud Engineer participates in providing integration, implementation, and maintenance of Infrastructure as a Service (Iaas) instances, in Microsoft Azure, Amazon Web Services, or other IaaS providers that the College identifies. Provides input into the design, development, implementation,management, and security of an IaaS solution.
Job Qualification:
    At least three years of experience in planning, implementing and maintaining IaaS systems for
    the specific vendor requested.
Job Title:
Data Center Specialist
Education:

Relevant Bachelor’s Degree from an accredited college or university, or a satisfactory combination of education, training and experience.

Location:

Worldwide

Job Description:
    A Data Center Specialist participates in projects that involve data center technologies, such as power (including small-scale UPSes), cooling, fire suppression, monitoring, flooring, racking, and other specialized technologies. Required services may include architecting, designing, engineering, installation, and maintaining applicable technologies. Note that these skills may be applied to locations outside of designated data centers.
Job Qualification:
    At least five years of experience in planning, implementing, and maintaining data center technologies.
Job Title:
Network Architect
Education:

Relevant Bachelor’s Degree from an accredited college or university, or a satisfactory combination of education, training and experience. JNCIE-ENT and/or CCIE certification required.

Location:

Worldwide

Job Description:
    Comprehensive Tier 3 experience supporting Juniper routers, switches and leaf/spine architecture including VRF, VPN tunnels, VLANS, and Junos in a large enterprise environment. Expert level experience supporting routing protocols (BGP, iBGP, OSPF, MPLS) Senior level experience with wireless networking including Mist and Aerohive/Extreme. Expert level knowledge of DNS. Proficiency with network tools such as Wireshark and Solarwinds. Expert level experience in systems and security architecture. Expert level network design and troubleshooting skills. Ability to work after business hours as needed.
Job Qualification:
    At least ten years of demonstrated experience in network engineer supervision or high-level network engineering support.
Job Title:
Senior Network Engineer
Education:

Relevant Bachelor’s Degree from an accredited college or university, or a satisfactory combination of education, training and experience. JNCIE-ENT certification desired.

Location:

Worldwide

Job Description:
    Comprehensive Tier 3 experience supporting Juniper routers, switches and leaf/spine architecture including VRF, VPN tunnels, VLANS, and Junos in a large enterprise environment. Expert level experience supporting routing protocols (BGP, iBGP, OSPF, MPLS) Senior level experience with wireless networking including Mist and Aerohive/Extreme. Thorough understanding of DNS. Proficiency with network tools such as Wireshark and Solarwinds. Ability to work after business hours as needed.
Job Qualification:
    At least eight years of demonstrated experience in network engineer supervision or high-level network engineering support.
Job Title:
Network Engineer
Education:

Relevant Bachelor’s Degree from an accredited college or university, or a satisfactory combination of education, training and experience. JNCIA certification desired.

Location:

Worldwide

Job Description:
    Tier 2/3 experience with Juniper routers, switches and leaf/spine architecture including VRF, VPN tunnels, VLANS, and Junos. Experience supporting routing protocols (BGP, iBGP, OSPF, MPLS) Experience with wireless networking including Mist and Aerohive/Extreme. Working knowledge of DNS. Familiarity with network tools such as Wireshark and Solarwinds. Ability to work after business hours as needed.
Job Qualification:
    At least five years of demonstrated experience as a network engineer in a large enterprise environment.
Job Title:
Senior Voice Engineer
Education:

Relevant Bachelor’s Degree from an accredited college or university, or a satisfactory combination of education, training and experience. Experience with 8x8 call platform and contact center preferred.

Location:

Worldwide

Job Description:
    Comprehensive Tier 3 experience supporting VoIP, Cloud, inbound and outbound voice networks, analog, wiring, and circuit provisioning in a large enterprise environment. Experience with network protocols (SIP, DHCP, H.323). Senior level experience in supporting large contact centers.
Job Qualification:
    At least eight years of demonstrated experience in voice engineer supervision or high-level voice engineering support.
Job Title:
Voice Engineer
Education:

Relevant Bachelor’s Degree from an accredited college or university, or a satisfactory combination of education, training and experience. Experience with 8x8 call platform and contact center desired.

Location:

Worldwide

Job Description:
    Tier 2/3 experience supporting VoIP, Cloud, inbound and outbound voice networks, analog, wiring, and circuit provisioning in a large enterprise environment. Experience with network protocols (SIP, DHCP, H.323). Experience in supporting large contact centers.
Job Qualification:
    At least five years of demonstrated experience in voice engineer in a large enterprise environment.
Job Title:
Cyber Defense Analyst
Education:

Location:

Worldwide

Job Description:
    Performs assessments of systems and networks within the College environment and identifies where those systems/networks deviate from acceptable configurations, or College policy. Measures effectiveness of defense-in-depth architecture against known vulnerabilities. Responsible for the plan, design, implementation and monitoring of security measures, policies, methods and procedures which safeguard the integrity of and access to enterprise systems, files and data elements. Maintains knowledge of changing technologies, and provides recommendations for adaptation of new technologies or policies. Recognizes and identifies potential areas where existing data security policies and procedures require change, or where new ones need to be developed.
Job Title:
Third Party Risk Analyst
Education:

Location:

Worldwide

Job Description:
    Responsible for ensuring that the College’s third-party vendor ecosystem is properly evaluated, assessed and managed to minimize risk exposure and business risk impacts.
Job Title:
Cyber Defense Infrastructure Architect/Engineer
Education:

Location:

Worldwide

Job Description:
    Design, implement, and support network security infrastructure appliances and applications, including but not limited to load balancers, firewalls, VPN, web application firewalls, network detection and response systems, network access control, etc.
Job Title:
Business Continuity Planning
Education:

Relevant Bachelor’s Degree from an accredited college or university, or a satisfactory combination of education, training and experience, and qualified as a Certified Information System Security Professional (CISSP) from the International Information Systems Security Certifications Consortium ((ISC)2), or holding one or more of the Global Information Assurance Certifications (GIAC).

Location:

Worldwide

Job Description:
    Creation and validation of an exercised logistical plan for how an organization will recover and restore partially or completely interrupted critical function(s) within a predetermined time after a disaster or extended disruption. Disaster recovery planning and risk assessment in support of the mitigation of risks to information technology and telecommunications systems and infrastructure through quantitative risk analyses establish recovery time and recovery point objectives, effective mitigation strategies, and documented disaster recovery plans.
Job Qualification:
    At least five years of experience in enterprise security support.
Job Title:
Web Developer/Programmer
Education:

Relevant Bachelor’s Degree from an accredited college or university, or a satisfactory combination of education, training and experience.

Location:

Worldwide

Job Description:

    Acts as a senior team member leading team members in design and develop of complex interactive and transactional websites. Propose website design and development strategies to address organizational needs. Create action plans and applications to carry out strategic objectives. Programs and develops in two or more languages such as C/C++, JAVA, JavaScript, and Perl.

Job Qualification:

    At least five years of relevant experience.

Job Title:
Web Information Architect
Education:

Relevant Bachelor’s Degree from an accredited college or university, or a satisfactory combination of education, training and experience.

Location:

Worldwide

Job Description:

    Plans and designs how to present information on the web. Works behind the scenes, taking into account not only the purpose and goals of the clients, but also the best way to articulate those purposes and goals to the target audience. Is responsible for the User Interface (UI) architecture and interaction flow of existing and new functionality.

Job Qualification:

    At least five years of relevant experience.

Job Title:
Web Portal Administrator
Education:

Relevant Bachelor’s Degree from an accredited college or university, or a satisfactory combination of education, training and experience.

Location:

Worldwide

Job Description:

    Functions as coordinator of the Campus Portal. The Campus Portal is a password-protected Web portal that makes relevant campus information available to users and provides convenient, single-point access to major campus systems such as the electronic calendar, campus email and web-based learning system.

Job Qualification:

    At least five years of relevant experience.

Job Title:
Senior Application Programmer
Education:

Relevant Bachelor’s Degree from an accredited college or university, or a satisfactory combination of education, training and experience.

Location:

Worldwide

Job Description:

    A Senior Application Programmer manages major projects that involve providing integration, implementation of large, complex systems. Provides design and development of e-solutions, and is responsible for technical design and implementation of the architecture.

Job Qualification:

    At least six years of experience in planning, designing, building, and implementing IT application systems. Must have led or been chief architect in a major implementation effort.

Job Title:
Application Programmer
Education:

Relevant Bachelor’s Degree from an accredited college or university, or a satisfactory combination of education, training and experience.

Location:

Worldwide

Job Description:

    An Application Programmer participates in major projects that involve providing integration, implementation of large, complex systems. Provides input into the design and development of e-solutions, and works on teams who are responsible for technical design and implementation of the architecture.

Job Qualification:

    At least three years of experience in planning, designing, building, and implementing IT application systems.

Job Title:
Software Engineer
Education:

Relevant Bachelor’s Degree from an accredited college or university, or a satisfactory combination of education, training and experience.

Location:

Worldwide

Job Description:

    A Software Engineer participates in major projects that involve providing integration, implementation of complex systems. Provides input into the design and development of software solutions, and works on teams who are responsible for technical design and implementation of the architecture.

Job Qualification:

    At least three years of experience in planning, designing, building, and implementing IT software

Job Title:
Workday or Ellucian (Banner) Enterprise Resource Planning (ERP) Analyst
Education:

Relevant Bachelor’s Degree from an accredited college or university, or a satisfactory combination of education, training and experience.

Location:

Worldwide

Job Description:

    A Workday or Ellucian/Banner Analyst is responsible for working with a diverse internal customer base to define business requirements and deliver system solutions to meet their needs. Responsible for implementing new system configurations, updating features, and delivering custom reports and analytics. Serve as subject matter expert for HCM, Benefits, Talent, Financials, Learning, Performance and/or Security. Perform system enhancements, system maintenance, system testing, system upgrades. Build and maintain system configurations and integrations with third-party systems. Provide hands-on troubleshooting support to employees in completing transactions. Create and maintain user guides and end-user documentation. Maintain user security profiles in accordance with established security policies and protocols. Deliver training to managers and employees.

Job Qualification:

    At least three years of experience working with the configuration and implementation of large Workday or Ellucian/Banner systems.

Job Title:
Data and Reporting Analyst
Education:

Bachelor’s Degree from an accredited college or university, or a satisfactory combination of education, training and experience.

Location:

Worldwide

Job Description:

    A Data and Reporting analyst participates in major projects that involve understanding business processes and data requirements of the project. Develop reports based on business requirements and develop data model to support business operations. Work with college business units in designing and implementation data warehouse solution.

Job Qualification:

    Minimum of three years of experience in writing analytics reports using industry reporting tools like Crystal Report and Qlikview.

Job Title:
Instructional Facilities Design Specialist
Education:

Relevant Bachelor’s Degree from an accredited college or university, or a satisfactory combination of education, training and experience.

Location:

Worldwide

Job Description:

    An Instructional Design Coordinator participates in major projects that involve designing and implementing classroom, lab and training room facilities. Provides input into design concepts and alternatives; coordinates complex projects with clients; reviews project proposals and plans; evaluates proposals or plans for consistency with development guidelines; meets with technical and design experts, advisors and consultants to coordinate work and exchange information regarding facilities design, architectural planning issues and policies and potential development alternatives.

Job Qualification:

    At least three years of experience in planning, designing, and implementing instructional facilities.

Job Title:
Audio-Visual Design, Installation, Maintenance and Repair Services Specialist
Education:

Relevant Bachelor’s Degree from an accredited college or university, or a satisfactory combination of education, training and experience.

Location:

Worldwide

Job Description:

    This position will provide design, installation, maintenance and emergency repair services for all audio-visual (AV) equipment at the College. MC currently has over 400 smart classrooms, which will need maintenance /repair and refurbishing to meet current standards. Must be able to work when classes are not in session including holidays and weekends. Service calls must be responded to within 24 hours of a reported issue. Work with our Facilities staff to ensure ADA compliance for all installations. Ability to custom design smart station furniture for new buildings and renovation installations that meet all College and ADA standards. Provides design concepts and Bill of Materials (BOMs) for project planning which will include meetings with Facilities staff, architects and planners. Design engineering and prototypes – SIWs (Smart Instructor Workstations) prototypes for review and approval. Provide construction coordination and design documentations for new buildings.

Job Qualification:

    At least ten (10) years of experience providing these services.

Job Title:
Senior Computer Specialist
Education:

Relevant Bachelor’s Degree from an accredited college or university, or a satisfactory combination of education, training and experience.

Location:

Worldwide

Job Description:

    A Senior Computer Specialist must be able to provide second level desk-side and phone support to users in mobile, desktop, wide area network, wireless and enterprise application support. Familiar with desktop support tools such as Symantec’s Altiris. Demonstrates excellent written and oral

Job Qualification:

    At least six years of demonstrated experience in computer support supervision or high-level desk-side computer support.

Job Title:
Computer Specialist
Education:

Relevant Associate’s Degree from an accredited college or university, or a satisfactory combination of education, training and experience.

Location:

Worldwide

Job Description:

    A Computer Specialist must be able to provide first level desk-side and phone support to users in desktop, laptop, wide area network, wireless and enterprise application support. Serves as an initial point of contact for Help Desk staff and referred work tickets. Demonstrates good written and oral communication skills.

Job Qualification:

    At least three years of demonstrated experience in desk-side computer support.

Job Title:
IT Accessibility Assessment and Analysis
Education:

Relevant Bachelor’s Degree from an accredited college or university, or a satisfactory combination of education, training and experience. Qualified as a Certified Professional in Accessibility Core Competencies (CPACC) from the International Association of Accessibility Professionals (IAAP), or other relevant certification is preferred.

Location:

Worldwide

Job Description:

    Apply business analysis and process management expertise to support the College’s Third-Party Risk Management Program and other Accessibility risk projects as assigned. Conduct technical and non-technical risk assessments and recommend mitigating actions or controls for Information Communications Technology currently in use, or proposals for provided internally or sourced from third parties.

Job Qualification:

    At least three years of experience in accessibility testing, analysis and reporting.

Our Values

Honesty

To be truthful in all our endeavors; to be honest and forthright with one another and with our customers and vendors.

Integrity

To say what we mean. To deliver what we promise, and to stand for what is right.

Respect

To treat one another with dignity and fairness, appreciating the diversity of our workforce and the uniqueness of each employee.

Trust

To build confidence through teamwork and open, candid communication.

Responsibility

To take responsibility for our actions and to speak up – without fear of retribution- to report concerns in the workplace including violations of law, regulations, and company policies, and to seek clarification and guidance whenever there is doubt.

Citizenship

To obey all of the laws in the countries with which we do business and to do our part to make the communities in which we live and work better.

Diversity & Inclusion

Diversity, equality, and inclusiveness are not just words that we use to describe the SPS culture it is how we live it. We foster that ability to grow through individual planning that allows employees to create their own unique career path.

Benefits

At SPS we provide a highly competitive Total Rewards Package for all of our employees around the world. Our country specific Total Rewards package aligns to our core values and provides a solid foundation for work life integration in a challenging and inclusive environment.

Health Care - Disability - Life/ADD Insurance
SPS offers a range of carefully selected insurance plans for your Health & Wellness needs. Choose the available medical, dental and/or vision care option that fits your needs. Employer paid Disability & Life/ADD coverage is also available for all eligible employees.
Financial Future
Secure your financial future by saving for retirement! You may choose between either a pre-tax, or post-tax contribution plan. SPS offers a comprehensive 401(k) retirement plan with financial advisors available to help you select and manage the right funds for you.
Paid Time Off & Holidays
Our combined pool of sick and vacation time (paid time off - PTO) is to give you time off not only when you are sick but also to unwind and spend quality time with family and friends. In addition to the above, SPS provides annual holidays for your rest and relaxation.
Parental Leave and Family Bonding
SPS offers a global Parental Pay policy as we believe there is nothing more important for parents than bonding with a new child.
Flexibility in Work
We understand that not all people work best in a traditional office environment. We offer our employees the flexibility to work virtually if that helps them be more productive. Talk to your Manager on what best suits your particular situation!