Vendor Specific
QRadar - Remote Monitoring, Management & Support
SPS team can provide remote monitoring, management and production support for your SIEM system and environments. As a part of this service, we take the ownership of caring, feeding and growth of your access management systems including IBM QRadar, SOAR/Resilient & IBM Cloud Pak for Security.
Type | Description | Coverage | Price/month |
|---|---|---|---|
| Basic | SPS offers L2/L3 Help Desk to support customers utilizing Cybersecurity and related products. The SPS Help Desk can integrate seamlessly into the client\'s existing support infrastructure while providing the necessary response and escalation to Senior SPS support specialists. | 8 hours/day - 5 days a week | $ 3,000.00 |
| Standard | 12 hours/day - 5 days a week | $ 6,000.00 | |
| Premium | 24x7 | $ 12,000.00 |