Job Description:
Tier 2/3 experience supporting VoIP, Cloud, inbound and outbound voice networks, analog, wiring, and circuit provisioning in a large enterprise environment. Experience with network protocols (SIP, DHCP, H.323). Experience in supporting large contact centers.
Education:
Relevant Bachelors Degree from an accredited college or university, or a satisfactory combination of education, training and experience. Experience with 8x8 call platform and contact center desired.
Qualification:
At least five years of demonstrated experience in voice engineer in a large enterprise environment.