Telcos

Telecommunications

Telecommunications is experiencing a seismic shift and communications service providers are evolving to adapt. As connectivity services become more commoditized—limiting room for differentiation—the opportunity for reinvention is massive thanks to technological innovation. Operators today aim to capitalize with bold, value-adding enterprise services. SPS helps telcos unlock new revenue potential through business and delivery transformation by optimizing network operations, enabling differentiated enterprise experiences at the edge and beyond, and fortifying cybersecurity. At SPS, we are committed to helping our customers solve some of networking’s biggest challenges.

Our Services for Telcos

Explore Telcos services we provide across our core practices

Design 1

Ionic Native

A curated set of ES5/ES6/TypeScript wrappers for plugins to easily add any native functionality to your Ionic apps.

UI Components

A curated set of ES5/ES6/TypeScript wrappers for plugins to easily add any native functionality to your Ionic apps.

Theming

A curated set of ES5/ES6/TypeScript wrappers for plugins to easily add any native functionality to your Ionic apps.

Ionic Native

A curated set of ES5/ES6/TypeScript wrappers for plugins to easily add any native functionality to your Ionic apps.

Our Services for Telcos

Explore Telcos services we provide across our core practices

In this service, SPS cybersecurity assessment consultants conduct and document a formal Security Risk I Vulnerability Assessment for Information Security Assets (IT and OT) with a view of identifying, estimating and prioritizing risks to which your organization\’s operations are exposed due to information security vulnerabilities. The control testing is based on the controls specified by our clients.

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This is a pre-requisite to Security Management as a Service. Using the NIST cybersecurity framework, we meet with the enterprise stakeholders to assess the state of security management in your organization, establish a baseline and formulate a framework to roll out Security Management as a Service. The deliverable of this service is a Security Management Gaps and Remediation Report. This report forms the basis of our Security Management as a Service offering.

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SPS SIEM team can help deploy SIEM using our proven methodology. Deployment service includes installation, configuration, integration and post production support. We provide SIEM design and deployment services for IBM QRadar, SOAR. Splunk & AlienVault.

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Implementation and conducting an ISO 27001 (internal) audit enables you to assess your company’s security equipment, systems, protocols, policies and procedures to ensure that they are in compliance with industry standards.

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Our Security Management as a Service is a customized program that optimally integrates decades of our cybersecurity expertise and strategic processes into your team. It is designed to help you MANAGE security of your organization based on the NIST cybersecurity framework (CSF). We regularly meet your enterprise and information systems stakeholders to identify risks to people, processes and technology so protective measures can be taken to mitigate the threat. We leverage our Security Management Automation Platform (SMAP) to help generate Gaps and Remediation Report and Plan of Actions and Milestones (PoA&M) on an ongoing basis.

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Modernize your access management architecture by leveraging SPS’s architecture review and technology update services. This service includes health check, current architecture review, technology updates, and value assessment for your access management systems. SPS specializes in IBM Security Verify Access, IBM Security Access Manager, IBM Security Federated Identity Manager, Okta Access Manager and CA SiteMinder.

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Cloud development services help clients develop and deploy applications hosted on the cloud leveraging node.js and php technologies. We professionally design, redesign and continuously support customer-facing and enterprise apps to achieve high conversion and adoption rates.

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Effective management continues to be the key priority for most organizations, as cloud adoption continues to rise. To address this challenge, organizations choose different ways to manage their cloud infrastructure. Some manage it themselves, while some choose to have a managed cloud service provider who can handle a broader mission with a clear vision of managing hybrid environments and resources.

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Challenges and Opportunities

Operations

End-to-end network operations: establish telecom network assurance and zero touch operations.

Achieve zero-touch network operations

Communications service providers (CSPs) and managed services providers (MSPs) are embracing cloud and virtualization as they deliver new 5G, edge computing and SD-WAN services. These services help drive growth and improve customer experiences. IBM Cloud Pak for Network Automation is an intelligent cloud platform that enables the automation and orchestration of network operations so CSPs and MSPs can transform their networks, evolve to zero-touch operations, reduce OPEX and deliver services faster.

Performance

System-wide visibility for managing service performance: translate raw performance data into actionable insights.

A modern network management solution

Struggling to address the soaring complexities of modern network management? Network infrastructures built for digital transformation require monitoring solutions that can be just as dynamic, flexible and scalable as the new environments.

Designed for modern networks, IBM® SevOne® Network Performance Management (NPM) helps you spot, address, and prevent network performance issues early with machine learning-powered analytics. With real-time, actionable insights; it helps proactively monitor multivendor networks across enterprise, communication, and managed service providers.

Going beyond detection, SevOne NPM combines industry-leading expertise and advanced technologies to help your IT team act on what matters: improving network performance to provide exceptional user experience.

Distributed cloud

Deploy and run apps with low latency, security and data privacy across the hybrid cloud.

Build faster. Securely. Anywhere.

Deploy and run apps consistently across on-premises, edge computing and public cloud environments from any cloud vendor.

Consume a common set of cloud services including toolchains, databases and AI in any location. The IBM Cloud Satellite-managed distributed cloud solution delivers cloud services, APIs, access policies, security controls and compliance.

Secure delivery

Protect the networks to gain trust for enterprises’ critical workloads

Connected security for a hybrid, multicloud world

As you move your business to the cloud, you need to work smarter. Security data is frequently spread across cloud and on-premises environments, exposing gaps and vulnerabilities.

IBM Cloud Pak® for Security can help you gain deeper insights, mitigate risks and accelerate response. With an open security platform that can advance your zero trust strategy, you can use your existing investments while leaving your data where it is—helping your team become more efficient and collaborative.

AI governance

With MLOps and Trustworthy AI, automate data collection and model building, deployment, and governance to drive trust across the AI lifecycle.

Drive AI visibility for stakeholders

Dynamic and customizable dashboards provide real-time model status and facilitate stakeholder collaboration for decision-making.

Customer service AI

Transform standard support into exceptional care.

Your customers don’t just want to chat. They want actions and answers.

No one wants to have to contact support, but when they do, a poor customer service experience can make a bad situation even worse. That’s why exceptional customer care is no longer just a priority, it’s a must. Your customers expect you to deliver faster, more personalized, and smarter experiences regardless of whether they call, visit a website, or use your mobile app. IBM can help you build in the advantages of AI to overcome the friction of traditional support and deliver exceptional customer care by automating self-service actions and answers.

Customers we are proud to work with.

Our mission is to deliver compelling narratives, remarkable experiences, and outstanding results for our clients.