We have an immediate opening for a Client Success Leader responsible for helping our customers leverage our AI, Cloud and Security capabilities to grow their business. Key responsibilities include but are not limited to:

• Create account plans documenting the mission, vision, goals, strategies and tactics for assigned accounts and how SPS can help them make it happen
• Meet with strategic leaders and decision makers in the account to understand and document their priorities and goals. Create a contact plan to ensure follow-thru and results.
• Track all account and contact activities in BMS
• Share all demand gen events and activiites with relevant stakeholders in the account.
• Schedule annual, mid-year and qualrterly account reviews to assess progress
• Work with Cloud, AI, and Security practice and product leaders to arrange annual technology updates
• Work with vendor partner sales representatives to maximize support to the client.
• Develop and manage a forecast and pipeline on BMS
• Register with account procurement and diversity office to ensure SPS is invited to all RFPs and solicitations. 

• 3 - 10 years of sales and account management experience
• Bachelor's degree preferred. 
• Prior experience in an inside sales environment.
• Knowledge of selling technology services and solutions
• Successful track record of quota attainment 
• Must have written and oral communication skills and the ability to communicate with not only the internal customers but also external customers and vendors.
• Ability to use the Microsoft Office suite.
• Prior work experience in selling Information technology solutions 
• Must have the ability to present to an audience of C - level executives.
• Focused, driven and motivated to increase revenue for company.
• Must be available to work non-standard hours during peak season times.
• Must be able to travel and have valid driver’s license.