Your IT environment might be complex, but supporting it doesn’t have to be

Multi-vendor IT support services from SPS can help you simplify IT support management by streamlining multiple OEM and vendor contracts to a single vendor with the expertise to care for all your technology support needs. Improve availability, resolve issues quickly and reduce outages with SPS proactive, reactive, onsite and remote support for your multi-vendor data center and across your IT environment.
 
 

Featured service

Simplify open source software support with a single-source solution

Whether you are using community editions, commercial products, individual packages or a complex software stack, SPS can support your entire open source ecosystem.

Schedule a one-on-one with a technology support services expert

No cost, no obligation, no sales-pitch. Schedule a 30-minute conversation with an SPS Technology Support Services expert to get the information you need.

Services offered

Data Center Support Services

Simplify your data center support with a single point of contact, extend the longevity of your equipment, optimize your system availability and reduce costs.

Network and Security Support

Partnerships with leading network and security OEMs, including Cisco, Juniper, F5, Palo Alto, Check Point, Riverbed, NetApp and others enable SPS to act as the maintenance provider for your entire network, offering single-point access for key patches, updates and equipment.
 
 

Third-Party Software Support Services

We provide around-the-clock support for Microsoft, Red Hat, Linux, Open Source, SAP Hana and VMware software products.

SPS Services for Banking IT Support

Prevent downtime and reduce operational risk with single source support for your multi-vendor IT ecosystem.

Retail Technology Support Services

Minimize system downtime with single-point-of-contact proactive maintenance and support for all the devices, software and networks in your store.

Product Support for Manufacturers and System Integrators

Work closely with SPS to deliver IT support to your customers. With SPS robust services, infrastructure and skills, you can improve service delivery and enhance your customer experience.
 
 

AppleCare for Enterprise

Obtain enterprise-grade support for your iPhones, iPads and MacBooks through Apple’s partnership with SPS.

Lifecycle Maintenance Support

Extend the life of existing IT equipment and maximize ROI while proactively planning for refresh.

Managed Maintenance Solution for Lenovo

Get expert Level 1, 2, 3 and onsite support for Lenovo x86 servers. A dedicated Lenovo Center of Excellence provides both remote and onsite support, parts, logistics and billing within a single contract to help reduce support complexity and costs.

Media Destruction Services

Leverage this end-to-end, global offering for the certified destruction of all types of media and data—a one-stop shop for data to be destroyed in a security-rich environment.

SPS Services and Tech Support for Zebra Products

Flexible support-level and service options that can be customized to meet your specific needs, whether you need basic managed maintenance support services or more complex multivendor support across multiple manufacturers, including Zebra hardware—and beyond—for cross-enterprise support.

We support these leading brands

SPS provides proactive, reactive, onsite and remote support for all the technology in your mission-critical data center environment.
Networking

Arista, Brocade, Check Point Software Technologies LTD, Cisco, F5, Juniper, Palo Alto Networks, Riverbed, VMware

Software

Apple iOS, Linux, Microsoft, Polycom, Red Hat, SAP Hana, Ubuntu, IBM
 
 

Storage

Dell, EMC, HDS (Hitachi Data Systems), HP 3PAR Storage, NetApp, Oracle/Sun, IBM

Systems

Apple iOS, Dell, HP Servers, Lenovo, Oracle/Sun, IBM