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WEMS - Event Facilitation Services

Our Facilitators will:

Meet with your presenters to ensure that the upcoming virtual event is organized to their satisfaction. Items to be discussed during this meeting include:

The Customer’s expectations, objectives, and agenda of this virtual event.
The Presentation - The Facilitator will perform a quality check of the presentation to ensure that text, graphs, and charts are clear and viewable in the tool.
Additional virtual meeting functionalities that keep the participants engaged during the session.

Configure the Virtual Meeting environment, as directed, so that all is ready for the day of the event.
Log into the Virtual Meeting environment and the Audio Conference at least 30 minutes prior to the start of the Presentation. During this time, our Facilitators will:

Coordinate logistics with the operator and presenters for welcome, transitions, questions, and closing (if applicable).
Verify details of managing the question and answer session during the presentation.
Verify that the slide presentation is to the Customers’ satisfaction.
Review the Rehearsal notes and verify all pertinent information with Customer.

Assist during the Live Event to ensure a successful session. Our Facilitators will:

Be available to advance slides if the presenter is more comfortable with focusing on their content or loses his or her connection.
Assist during the Q&A sessions by moderating between any text and verbal questions.
Handle any unexpected interruptions or issues, such as connectivity problems, audio issues, or unruly participants so the flow of the presentation is not disrupted.

Save and collect all session materials created and updated during the session, including:

Written Questions – the Facilitator can email them in editable format so that they document can be posted on a web site or added to a FAQ (Frequently Asked Questions) document.
Polling/survey results
Brainstorming ideas or other lists

Our Facilitators will also clean-up the Virtual Meeting environment by clearing any presentation annotations and comments that may have been added during your session.