SPS - Usage Gap Assessment (UGA)

The Usage Gap assessment will determine whether your security investments have been properly realized, and recommend a plan of action to fully maximize the capabilities and ROI of your Tivoli security software

Does Your Organization Need a Use Gap Assessment?

• Is the return on your Tivoli Identity & Access Management software investment less than what you had anticipated?
• Are you only maintaining a subset of what was originally envisioned from your Tivoli security software?
• Has it been challenging keeping your systems current after the original team of implementation architects and consultants has moved on?
• Have qualified staff turn-over and budget cuts made it hard to maintain your security systems?
• Would you like to know more about the capabilities of your investment?
• Are you interested in learning how you can increase the ROI of your security investment?
• If the answer to any of the above questions is “yes”, our free UGA should be of interest to you.

If the answer to any of the above questions is “yes”, our free UGA should be of interest to you.

We at SPS have helped organizations close the Usage Gap for over fifteen years and understand the challenges and opportunities faced by IT departments. The UGA is the first and most important step in the right direction.

UGA Process Summary

1. Meet the customer to understand project history, goals, state of implementation and current priorities to assess opportunity
2. Initiate the discovery process by leveraging business and technical questionnaires to gather and publish client data in the project portal
3. Schedule in-person interviews to review questionnaires with the responders
4. Schedule hands-on sessions with systems administrators to assess the health of the implementation
5. Summarize findings and create a management report
6. Present report to customer management and define next steps

For questions, please send email to idm@spsnet.com.

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