Clients - HP OpenView
Designed, Installed and Configured a Network Management System. The Network Management System consists of two Collection Stations and a Management Station configured in a Distributed Management Model to optimize performance, notification and redundancy. The Management Station provides customized notifications to the appropriate Network Management Staff based on the device and event type. We continue to support and maintain the systems by implementing additional user requests as soon as they are approved by the Network Management Team. Tools/Software Used: Network Node Manager, Perl
Assisted in the Design and Implementation of an Enterprise Systems Management (ESM) Solution. The solution consisted of OpenView Operation, Network Node Manager, Service Desk, TelAlert and Remedy Action Request System (ARS). In the design of the solution, the customer required an ITIL Compliant Configuration Management Database (CMDB) in addition to the management and control of the managed nodes. OpenView Operations was used as the base system and the central console. The additional components integrated into the Operations Console to incorporated additional functionality. Tools/Software Used: OpenView Operations for UNIX, Network Node Manager, Service Desk, Windows Smart Plug In, Lotus Notes Smart Plug In, Remedy Smart Plug In, Perl
Installed and Configured an Enterprise Systems Management Solution to compliment the existing Network Management Solution based on Network Node Manager. Tools/Software Used: OpenView Operations for UNIX
Design, Installed and Configured a ITIL Compliant Service Desk to provide a Consolidated HelpDesk Tool for Incident, Problem, Configuration and Service Level Management. In addition, we installed and configured Network Node Manager to monitor the network infrastructure and automatically create an incident based on device and event type. Tools/Software Used: Service Desk, Network Node Manager
Baltimore County Government Installed and Configured a Network Management System to monitor and manage the Network infrastructure components. In addition, NetView is integrated into Pergerine’s ServiceCenter tool for Incident Management. Tools/Software Used: Tivoli NetView
Provide a Manager of Manager Model and Digital Dashboard for the Combat Information Transport System (CITS). The tools used were OpenView Operations for Windows (OVOW) and Service Information Portal (SIP). OpenView Operations provides the Manager of Manager’s by integrating events from several different sources including Network Node Manager, NetIQ AppManager and SMARTS Availability Module. Operations combines these events into a single pane of glass view, correlates them and then provides notification via a Remedy Interface. Service Information Portal uses Operations and Network Node Manager as data sources to represent this data in a graphical Web Interface. Tools/Software Used: OpenView Operations for Windows, Service Information Portal
Edwards Industries Provided On Site and Remote System Administration for Windows Based Servers. Provided Account Management, Backup and Recovery Management and Server Management.
Provided Support for the Network Management System.
Implemented and Configured a Network Management System including the SPS Network Management JumpStart Services. Tools/Software Used: Network Node Manager
Provided Information Technology Infrastructure Library (ITIL) based Training. Designed, Installed and Configured HP OpenView Service Desk as the Configuration Management Tool. Provided additional support and maintenance including Admin and User based training, patch installation and version upgrades. Tools/Software Used: ITIL Training, Service Desk
Assisted with troubleshooting and optimization of OpenView Operations including the installation and use of the Java User Interface. Additionaly, provide training and installation of the Service Navigator tool including a Service Map. Tools/Software Used: OpenView Operations for UNIX, Database Smart Plug In, Service Navigator
Installed and Configured Network Node Manager for Network Infrastructure Management based on the customer’s requirements. Tools/Software Used: Network Node Manager
Washington Opera Provided On Site and Remote System Administration for Windows Based Servers. Provided Account Management, Backup and Recovery Management and Server Management. In addition, we migrated the Opera Mail System from an external mail source to Microsoft Exchange. Provided an Opera Ball Database based on Microsoft Access to allow multiuser input to track member participation in the Annual Opera Fund Raising Event.
Implemented and Configured a Network Management System including the SPS Network Management JumpStart Services. Tools/Software Used: Network Node Manager
Provided independent validation and verification of Network Architecture Implementaion.
University of Maryland Bureau of Government Research Implemented and Configured a Network Management System including the SPS Network Management JumpStart Services. Tools/Software Used: Network Node Manager
Implemented and Configured a Network and Systems Management utilizing OpenView Operations for Windows and Network Node Manager. The engagement included installation and configuration of the Network and Systems Management tools to meet the customer’s requirements. Tools/Software Used: OpenView Operations for Windows, Network Node Manager
Prince George’s County Government Provide Network Node Manager Training for the Network Management staff.
Hewlett-Packard Education Provide Instruction for ALL OpenView Based Products in a classroom setting. |
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United States Army Aberdeen Proving Grounds, Maryland
ExxonMobil
United States Department of Agriculture
Alexandria City Public Schools
United States Air Force/EDS
House Information Resources
FiServ Securities
Maryland State Department of Education
National Library of Medicine
U.S. Army Fort Jackson, South Carolina
Earth Satellite
United States Court of Appeals
University of Maryland University College